1296 Privacy Policy
Information Collected
We collect both personal and non-personal information from users, including account details like name, email address, and phone number. Additionally, usage data such as device type, web browser, and IP address is gathered to analyze traffic and improve services. We also record financial transaction history in MYR through the supported local payment methods. Cookies are used to personalize the user experience and ensure smooth interaction with our website.
Purpose of Information Use
The information collected is used to support platform operations, provide customer service, manage transactions, optimize user experience, and for marketing and communication purposes based on user consent.
Cookies & Tracking
We use cookies and other tracking technologies to understand users and deliver better services. You can control cookie usage through your browser settings, but disabling cookies may affect certain site functions.
Data Storage & Security
1296 implements strong technical and organizational security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. Data is retained only as long as necessary for lawful purposes and processed fairly in compliance with applicable laws.
Information Sharing with Third Parties
We may share information with trusted service providers for payment processing, identity verification, and support services. All third parties receiving this information are bound by strict confidentiality and data protection laws.
User Rights
You have the right to access, correct, or delete your personal data that we hold. Such requests can be made by contacting our support center. We are committed to processing requests promptly and in accordance with Malaysian data protection laws.
Policy Updates & Contact Us
1296 reserves the right to update this privacy policy from time to time. Any changes will be notified on our website. If you have any questions about this policy or your data usage, please contact us via the official support email listed in the footer.